Privacy policy

This Privacy Policy describes how Atelish (“we”, “us”, “our”) collects, uses and discloses your personal information when you visit, use our services, or make a purchase from atelish.com (the “Site”). “You” refers to users, whether customers, visitors or other individuals whose data we process.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time for operational, legal or regulatory reasons. Updates will appear on this page with a revised “Last updated” date.

How we collect and use your personal information

Over the past 12 months we have collected personal information from:

• Direct interactions – e.g. when you place an order, create an account or contact support.
• Automatic collection via cookies and similar technologies (“Usage Data”).
• Third-party sources such as Shopify (store platform) and payment processors.

We use this information to fulfil orders, provide and improve services, comply with legal obligations, prevent fraud and market our products.

What personal information we collect

Information you provide may include:

• Contact details (name, address, phone, email)
• Order and payment details
• Account credentials
• Customer-support messages

Information we collect automatically may include device data, IP address, browser type, referring URL, interaction with the Site, etc.

Cookies

We use cookies to operate and improve the Site. See Shopify Cookies Policy for details. Blocking cookies may impact your experience.

How we disclose personal information

We may disclose personal information to:

• Service providers (IT, payment, fulfilment, customer support)
• Business/marketing partners
• Affiliates within our corporate group
• Authorities or other parties when required by law
• Successors in a business transfer

Your rights

Depending on your location, you may have rights to access, correct, delete, port or restrict your personal information; to withdraw consent; and to object to “sale” or “sharing” of data for targeted advertising. We will not discriminate against you for exercising these rights.

Security and retention

We implement reasonable safeguards but cannot guarantee absolute security. We retain personal information as long as necessary to fulfil purposes described in this Policy unless a longer period is required by law.

Children’s data

The Services are not intended for children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal data, please contact us for deletion.

International transfers

Your information may be transferred outside your country. Where required, we rely on Standard Contractual Clauses or other lawful mechanisms.

Contact

If you have questions or wish to exercise your privacy rights, contact us at support@atelish.com or:

Phone: +1 414 300 6035
Viet Nam: 158 Nguyen Hien Le, Hoa Xuan, Da Nang City, Viet Nam
USA: 13000 Vista del Norte, Apt 216, San Antonio, TX 78216